Xplore Rugged Tablets for Utilities & Field Service

Xplore rugged tablets can help you achieve these goals with solutions that expedite both planned and unplanned utility fieldwork.

Inherent in the job title “Utility and Field Service Worker,” is the necessity of being out in “the field.” The utility field is not a field of pretty little plants made for frolicking about with flowers in your ear — It’s a field that requires ruggedness and efficiency.

This is an industry that needs workers who are equipped with the right rugged computing device.

Xplore Rugged Mobile Computing for Utility Field Service Workers

The goal of any computing device is to help increase productivity, protect financial investments, and provide employees with necessary information when needed.

To accomplish these goals in the utility industry, you need a device that helps field workers and technicians prevent errors in data, avoid delays in work order completion, and resolve customer satisfaction issues. Xplore rugged tablets can help you achieve these goals with solutions that expedite both planned and unplanned utility fieldwork. Xplore rugged tablets provide everything you need to get the right utility field technician at the right location, with the right tools, right now.

If field workers have standard tablets out in the field or tablets that don’t meet industry standards for field utility workers, they are going to break down and incur durability problems. You don’t want a scenario that involves a complete standstill in a field worker’s ability to make repairs and upgrades or complete various work orders, downtime such as this can be very costly.

Your Devices Need Durability

Your mobile computing devices need to be as rugged as the field workers using them. You have a bottom line that needs protected, and this means protecting financial investments. The majority of gas, water, and electric utility work happens outside the office, amid extreme working conditions. Can your mobile device handle extremes in temperature? Can it handle dust, debris, sunlight and humidity? What’s going to happen when it dangles from the side of a field worker and clangs against a sewer pipe or telephone pole?

Can it handle these conditions? If not, you’re going to have problems, big problems, problems you won’t have with an Xplore rugged tablet purpose-built for utility and field service workers.

Xplore Rugged Mobile Computing for Gas Utility Field Service

Gas pipeline inspections, gas leak repairs, and scheduled maintenance tasks often involve workers in extreme environments. These environments require a rugged mobile computer, a device lightweight enough that can go anywhere a field service technician goes, one that will deliver the same critical workflows as a desktop or rugged laptop with the I/O ports field service workers need.

Xplore rugged tablets for gas utility workers accomplish tasks associated with asset life-cycle management, customer service, infrastructure inspections, inventory management, maintenance and repair scheduling, safety audits and compliance reporting, and work orders.

Xplore Rugged Mobile Computing for Electric Utility Field Service

An exceptional rugged device needs to do more than simply stay in tact if it bangs against a utility pole. Xplore rugged devices deliver immediate asset intelligence to dispatchers, infrastructure assessment teams, and repair crews. This contributes to efficient and coordinated field efforts and leads to fewer trucks in the field, faster incident response times, and lower costs associated with work order recalls and power outage recovery.

With the right Xplore Rugged device, for example, electric utility field service technicians and plant managers identify and resolve outages, complete inspections, and repair damaged and aging infrastructure without even returning to the office.

Xplore Rugged Mobile Computing for Water Utility Field Service

Xplore Rugged computers provide solutions involving asset life-cycle management, customer service, GIS mapping, infrastructure inspections, inventory management, maintenance and repair scheduling, safety audits and compliance reporting, and work orders.

Xplore Rugged technology helps manage and mobilize water utility work projects, getting people and equipment from the office or the vehicle to where they need to be, helping manage work flow–and water flow.

Solving Your Rugged Mobile Technology Needs

When it comes to Xplore Rugged tablets and rugged accessories for utility field service workers and technicians, you need devices as tough as the job being completed.

When it comes to Xplore mobile computers in field service and utilities, Group Mobile  knows exactly what you need. Group Mobile specializes in providing a perfectly customized mobile solution for every customer.

Take Your Office Anywhere — Juniper Mesa 2 Rugged Tablet

Snap a photo, record field notes, view maps or images, or capture a GNSS location, and then quickly analyze the data you just collected using the Mesa 2 rugged tablet!

Snap a photo, record field notes, view maps or images, or capture a GNSS location, and then quickly analyze the data you just collected using the Mesa 2 rugged tablet! Running Windows 10 or Android, the sleek Mesa 2 brings potent functionality to your mobile data collection, featuring a large, 7-inch, extra-bright display for easily viewing in the sun,  all-day battery power lasting up to 15 hours, and last but definitely not least, the unmatched ruggedness that can stand up to even the harshest environments. The rugged Mesa 2 tablet comes standard with a Quad-core Intel Atom Z3745 processor, 4GB LPDDR3 RAM, and 64GB flash storage. The Juniper Mesa 2 rugged tablet offers a complete data collection solution to markets in agriculture, natural resources, industrial, geomatics, public works, military, oil and gas, utilities, public safety, and construction.

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Operating System Options

The Mesa 2 provides either the Windows solution or Android. Android is available for workers seeking mobile versatility, while Windows 10 provides users with powerful functionality in the field—making the use of a desktop computer an option. Having a full Windows operating system also means a wide range of data collection software and apps to choose from, making it easy to find a solution that fits each individual requirement.

Ruggedness

The Mesa 2 rugged tablet has an impressive IP68 rating, and is designed to exceed MIL-STD-810G for water, humidity, sand and dust, vibration, altitude, shock, and temperature — this tablet is nice looking but make no mistake, it’s tough as nails.

Battery Power

If battery life ends, work ends — the Mesa 2’s battery lasts a full 8–10 hours on one charge to easily get you through a whole work day and beyond. If more battery power is needed, opt for an additional internal battery that provides an extra 4–5 hours of runtime, plus hot-swap capability for easily changing batteries during those extra-long days in the field.

Contact one of Group Mobile’s trusted technology advisors to get a personalized quote today.

Rugged Mobile Computing for Utility Field Service Workers & Technicians — When an Outage Is Not an Option

Rugged mobile devices purpose-built for the utility industry need to provide data accuracy and security, better utility field service efficiency, and easy integration of expanding workflows.

Do utility workers have a use for rugged tablets or rugged laptops — we certainly feel they do. Utility workers do most of their work outdoors, which means mobile computing devices utility workers use must also work outdoors to no prevail.

Because utility field workers complete time-critical projects outside on foot, or in their utility vehicles, sometimes in extreme weather, utility workers need rugged mobile computing devices to get projects finished accurately and on time.

The Need for Rugged Mobile Computing for Utility Field Service Workers & Technicians

Think about the places utility workers must access in order to complete their work,  90-feet up a utility pole, way out on a remote pipeline, or sewer lines several feet underground.

Your mobile tablet, laptop, handheld, or other rugged device needs to withstand the dust, dirt, and environmental hazards that can contaminate your device, no matter how careful you protect it. Simply slapping on a rugged case for protection, just won’t cut it. And don’t forget the bumps and knocks that will inevitably come.

Utility workers need to prevent errors in data, delays in work order completion, and mistakes with customer satisfaction issues. Utility workers need rugged mobile computing solutions that speed up planned and unplanned utility fieldwork to maximize efficiency and productivity during the everyday job. You need rugged mobile computing to make sure the right technician gets sent to the right location, in the shortest time possible, with the proper resources to complete the job, the first time.

So what does this mean? Your rugged mobile computing device needs to provide data accuracy and security, better utility field service efficiency, and easy integration of expanding workflows.

Rugged Technology for Gas Utility Field Service

The ideal rugged mobile device for gas utility field workers should accomplish tasks associated with asset life-cycle management, customer service, infrastructure inspections, inventory management, maintenance and repair scheduling, safety audits and compliance reporting, and work orders.

Gas utility technicians cover broad geographic areas, much more so than electric or water utility technicians. Gas utility technicians manage urban, remote, and rural equipment that enable end-to-end generation and transmission of gas.

In addition, gas utility technicians spend a lot of time on their feet in extreme environments. They require rugged mobile computing that’s light enough to go where they go and rugged enough to withstand extreme environments.

Rugged Technology for Water Utility Field Service

The ideal rugged mobile device for water utility field workers should accomplish tasks associated with asset life-cycle management, customer service, GIS mapping, infrastructure inspections, inventory management, maintenance and repair scheduling, safety audits and compliance reporting, and work orders.

Despite having the oldest infrastructure of all utilities, water utilities have led the way in technology and in automation. Whether you need to stop water leaks, data losses, or asset downtime, you’ll need rugged mobile technology to manage workflow–and perhaps, water flow.

When response time is critical, not uncommon with water utility projects, you’ll need features like built-in GPS, to make finding what you need to find much easier. Your technology needs to manage and mobilize water utility work projects, getting people and equipment from the office or the vehicle to where they need to be.

Rugged Technology for Electric Utility Field Service

The ideal rugged mobile device for electric utility field workers should accomplish similar tasks as rugged technology for other utilities, in addition to electric utility specific tasks such as utility meter analysis, installation, and documentation.

With the right technology, electric utility field service technicians and plant managers identify and resolve outages, complete inspections, and repair damaged and aging infrastructure without even returning to the office.

You’ll be able to deliver information immediately to electric utility dispatch, infrastructure assessment teams, and repair crews. This leads to more efficient and coordinated field efforts and faster incident response times, ultimately leading to lower costs associated with work order recalls and power outage recovery.

In short, with the right rugged mobile technology, everyone wins.

Solving Your Rugged Mobile Technology Needs

The mobile solutions experts at Group Mobile can help you devise a solution to fit your exact utility requirements.