First responders are trained to stay calm and take charge in moments when others are reacting from a state of shock and confusion. The ways in which first responders, like police officers, EMTs, and firefighters, communicate with one another and with dispatchers requires consistent protocol and reliability, often with the understanding that their actions make the difference between life and death. Just as civilians rely on first responders to handle complicated and dangerous situations, those who respond to emergencies rely on effective and durable gear and devices.
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